The possible reason for hardware error when pinging to an IP is bad cables or bad NIC. To solve the problem, test 1 of the following, if 1 doesn't solve it, try the next test:
- Check if you have Gateway IP set
or
- Unplug and reconnect the Ethernet cable.
or
- Try another Ethernet cable and re-ping to check for the issue
or
- Replace the NIC and check for the issue.
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